Transforming Conference and Meeting Rooms at NH Hotel with the Latest Touch Technology
Located on the scenic Corniche in Marseille, the NH Hotel, formerly Pullman Palm Beach, is a premier destination for international companies hosting conferences and meetings. With 10 state-of-the-art meeting rooms, the hotel provides top-notch facilities for its corporate clients. The partnership with i3-Technologies, facilitated through Ecran Digital, has transformed the hotel's meeting room experience, ensuring seamless connectivity and ease of use for all attendees.
The challenge: clients who couldn’t just come & connect their device
Before integrating i3-Technologies' solutions, NH Hotel was already exploring touch technology and knew that it could transform the meeting experience they provide to clients. However, they faced significant technological challenges. The existing touchscreens from another manufacturer, provided through their current copier vendor, proved cumbersome and unreliable — clients struggled to connect their devices, leading to frustration and a subpar meeting experience.
The need for a reliable, user-friendly solution that guaranteed 100% connectivity, regardless of the client's PC security level, became crucial. The hotel's main objective was to enhance the user experience by providing a seamless and secure digital environment for meetings.
The solution: Bring-Your-Own-Meeting functionality with i3TOUCH screens
Ecran Digital introduced NH Hotel to i3-Technologies' interactive displays: i3TOUCH X2 in 65,75, and 86-inch sizes, and i3SIXTY 2. These offered a significant upgrade with their Bring-Your-Own-Meeting (BYOM) simplicity, allowing clients to use their own videoconferencing systems without the need for technical intervention from hotel staff.
Furthermore, i3-Technologies was already developing a session solution to erase all traces on the i3 screens after use, ensuring complete security for subsequent users.
Implementation process
The implementation of i3-Technologies' solutions at NH Hotel was smooth and efficient. The integration of the screens took just one day, causing minimal disruption to the hotel's operations. The front desk and IT services were not required to intervene during the setup, and the overall experience demonstrated the ease of deployment and user-friendliness of this technology.
Results
The introduction of i3-Technologies' interactive displays has led to numerous positive outcomes for NH Hotel:
- Enhanced user experience: clients now enjoy seamless connectivity and can effortlessly use their own systems.
- Improved security: the new session solution ensures 100% security by erasing user data after each session.
- Operational efficiency: the quick and hassle-free installation allowed the hotel to continue its operations without any significant interruptions.
Future partnership plans
Looking ahead, NH Hotel is excited about the continued partnership with i3-Technologies. The innovative solutions provided have not only met but exceeded their expectations, and the hotel is keen to explore further technological advancements that enhance client experiences.
For other institutions considering a technological upgrade, NH Hotel's experience serves as a testament to the transformative power of i3-Technologies' solutions. The seamless integration, ease of use, and enhanced security make it a compelling choice for any organization aiming to modernize its facilities.
Ready to transform your meeting room experience with i3TOUCH displays? Book a demo below and let’s talk about your plans!